Legal

Accessibility Statement

Last updated: April 26, 2026

Mobile Fix Near Me is committed to ensuring that our website and services are accessible to all users, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as applicable Canadian accessibility standards under the Accessible Canada Act and the Accessibility for Ontarians with Disabilities Act (AODA).

Our Commitment

We believe that everyone deserves equal access to information and services. Our ongoing accessibility efforts include:

  • Providing sufficient colour contrast between text and backgrounds
  • Ensuring all images have descriptive alternative text
  • Making all interactive elements keyboard-navigable
  • Using semantic HTML to support screen readers and assistive technologies
  • Providing clear and consistent navigation throughout the site
  • Ensuring form fields are properly labelled
  • Avoiding content that flashes or blinks in ways that could trigger seizures

Supported Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Keyboard-only navigation
  • Browser zoom and text resizing up to 200%
  • High-contrast display modes
  • Voice recognition software (Dragon NaturallySpeaking)

Known Limitations

While we strive for full accessibility, some areas of our website may not yet fully meet WCAG 2.1 AA standards. We are actively working to address these limitations. Known areas under improvement include:

  • Some third-party embedded content (e.g., Calendly booking widget) may have accessibility limitations outside our direct control
  • Older PDF documents may not be fully accessible — we are working to provide accessible alternatives

Alternative Service Access

If you experience any difficulty accessing our website or booking a repair online, we are happy to assist you through alternative means:

Phone: +1 (438) 462-3477 — Call us to book a repair appointment directly.

WhatsApp: wa.me/14384623477 — Message us to describe your device issue and schedule a visit.

Email: [email protected] — Send us an email and we will respond within 24 hours.

Feedback & Reporting Issues

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Mobile Fix Near Me

Brockville, Ontario, Canada

Email: [email protected]

Phone: +1 (438) 462-3477

We aim to respond to accessibility feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the Accessibility Directorate of Ontario or file a complaint with the Canadian Human Rights Commission at www.chrc-ccdp.gc.ca.

Updates to This Statement

We review and update this Accessibility Statement regularly as we continue to improve our website. This statement was last reviewed on April 26, 2026.